Harry’s Top Six Tips for Dealing with Direct Access Clients
What should barristers do when offered a lead by a potential direct access client?
1) Make contact quickly
- People are impatient, and expect an immediate response, even if it is just to acknowledge receipt.
- Give the client reassurance that they have reached someone who can help them, and as soon as you can contact them to introduce yourself. The quicker you can start a dialogue, the better.
- No matter how busy you are, if you want to win direct access work, you need to be quick off the mark. Although clients expect a...
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